We've gathered some of the most common questions about tickets, orders, and more.
If you don't find what you're looking for, please feel free to reach out to our customer support team for assistance.
To charge an existing keycard you need the number on your keycard. If you don`t have a keycard buy it online and pick it up at the ticket office
You simply log in and pay with your credit card. Next time you buy you also avoid to register you personal data, keycard numbers and your creditcard data
Yes you can easily buy the ticket for your children, family or friends in one single transaction.
We will store your information and connect your various tickets into one single useraccount. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register keycard numbers and names.
We have free lift pass for children 0-6 years, where children with helmet and accompanied by parents are free!
You do not need a keycard to buy online. If you don`t have a keycard buy it online and pick it up at the ticket office
You will receive a e-mail receipt to the address you used in your purchase
Keycard is the physical card, plastic card you use when you go through the gates at the resort
The number of your chip/keycard is printed on the plastic card
Please go to the ticketoffice and they will help you.
The Keycard should be placed in your left pocket.
The skipass you purchased is valid for the period you purchased.
If you reloaded a Keycard/chipcard you cand go directly to the slopes, unless the product you bought requires other information.
If you did not have Keycard and ordered this online, you'll need to go to the ticketoffice to pick this up.
Built in the Laajavuori Ski Resort area, the Adventure park is intended for adventurers of all ages, to those who want to challenge themselves with tasks requiring different levels of balance and courage. After guidance you'll be able to go around the adventure park independently. No know-how or climbing experience is required in advance – only some desire for adventure. The most difficult courses will still challenge more advanced climbers.
All summer’s season passes (Adventure Park, Bikepark, Frisbee golf and Bouncy castles) are uploaded to a Keycard. I you already the Keycard, you need keycard’s number. If you don’t have a keycard, you can buy it online and pick it up from Laajis ticket office.
All season passes require a personal photo which can be uploaded in webshop when you’re buying the seasonpass.
Yes, all Bikepark’s tickets are uploaded to Keycard. If you don’t have a Keycard, you can buy it from webshop
No. When you buy Adventure park’s day ticket, you’ll receive an e-mail where your ticket is as a pdf-file. You can print that file or show it from your phone’s screen to our ticket office’s staff who will provide your entrance to Adventure park and give you the needed equipment.
All groups can make reservations when buying tickets online by selecting date and time of arrival. This way we can see how many person are arriving and time of arrival. If you have anything to ask or you want to change your reservation, please contact direct to Laajis info@laajis.fi or +358 207 436 436.